Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder from your local shipping and delivery service and would like to cancel your order, first check your e-mail and/or spam filtration to ensure you clicked about the correct shipping and delivery address and/or LINK. Once this has been done, if you are continue to thinking about continuing, basically reply to the email with the details of your request and you should greatly appreciate any assistance you might offer. For technical issues, you may possibly need to contact customer service via their own phone number: (Toll Free). Alternatively, if you have any other questions, you can send us a good email and all of us will try our best to assist you.
Your package appear at your own door within seven to ten working days. Take note that will shipping times may possibly vary from a single courier company to another. Hence, it is, usually preferable to buy with a reputable company. To aid ensure your package deal arrives safely, all of us always advise that you sign your own parcel’s “Thanks For Sending” section mainly because it arrives. Your local delivery services are required to clearly display this signature confirmation on just about all sent items, which includes Element Vape items.
As soon as your parcel is here at your entrance, you need to collect it as soon as possible. This is usually normally done simply by completing a self-addressed, stamped envelope along with your return deal with and tracking quantity. Upon arrival, keep your unit is completely charged and prepared to begin using it immediately. Tend not to wait for your Aspect Vape product in order to warm up; it can not be stressed enough, particularly in the case associated with rechargeable batteries.
As defined within the above section, when shipping in order to UK residents, shipping and delivery will probably be facilitated by simply among our nationwide network of courier companies, such because DPD, FED FORMER MATE or UPS : but please allow for additional fees to be taken into consideration when placing your order. Customers located inside the Republic of Ireland are not allowed to purchase online. In most cases, customers located within typically the Republic of Ireland in europe will be unable to purchase the product by using credit playing cards or debit cards. All of us are currently going through some issues together with credit card fraud in The european countries as well as in certain situations, payments made applying these methods may possibly be declined or perhaps reversed. In addition, all deliveries to EU customers may be subject to taxation and import duties.
Whenever shipping internationally, make sure you note that customs procedures are incredibly time-consuming and frequently require the assistance of an independent customs dealer. In the case of an imported product, delivery periods will be based mostly on your courier’s international delivery support and transit occasions may greatly go beyond our internal delivery estimates. In case you are not sure of expected flow times, please make contact with us immediately. International orders will generally arrive within 3 to 5 business days right after payment has been received.
For those questions concerning this matter, you should note that every questions should be focused towards our corporate headquarters. Should you need to make modifications or inquire concerning our services in general, you can do so at anytime during business hours, Monday via Friday, except Sunday, Wednesday, and Thursday. Should you have any other concerns, you can both contact our consumer service team or one of the sales representatives at the main office. In the event you prefer to place your order online, you are pleasant to visit internet site and follow typically the simple instructions provided. All billing in addition to ordering information will be provided in the click of a button.
As usually, we strongly suggest that all orders be paid with regard to in full before shipping and delivery or delivery regarding products. Any changes to shipping or even delivery policies is going to be clearly indicated upon receipt of payment. In the occasion of a problem in any item, please contact all of us right away to podsmall.com get a return or alternative. As long as your satisfaction is usually our most critical, we will work along with you to definitely make certain that you have got the very best electric products available.